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Occupational Medicine Policies

Late/No Show Policy

Please be advised that you are expected to arrive 15 minutes prior to your appointment time in order to allow for check-in and registration.

If you arrive later than 20 minutes after your scheduled appointment time, you may be asked to re-schedule or be seen as a walk-in if there is a provider available.

If you are unable to make your appointment, please call and re-schedule so that other patients can be accommodated. Co-payments and Deductibles

Most occupational medicine visits do not require a co-payment and usually there is no deductible. 

Laboratory Testing

A provider may need to rely on results of laboratory testing along with a physical exam to determine a diagnosis and course of treatment. We perform a few simple laboratory tests (urinalysis, strep, urine pregnancy, and mono) here at our clinic.

Some tests may need to be sent to an outside lab for further examination. The employer may receive a separate bill from the laboratory. 

Prescription Refill Requests

It is our policy that all prescription refill requests are processed within 24-48 hours from the time of the request. Please understand that prescription refills may not be authorized by the provider.

After Hours Physician Line

We have a provider “on call” after our office is closed to take care of your after-hours urgent medical needs. No refills on medications will be done after hours.